FAQ are the Frequently Asked Questions at AbbyFashions.net
Welcome to Abby Fashions support center – Frequently Asked Questions – FAQ. Here you can find the most frequently asked questions that can help you with the services we provide. This includes return and exchange policies as well as other questions our customers ask us often. If you cannot find an answer below in the faq list, please call us at 952-220-2653. You can also contact us through email. We look forward to serving you.
How do I find a product?
Choose the catalog your catalog and it will bring you to the items available in that category. You will then be able to view all designer suits for women or men designers’ catalogs and place your order.
How do I sign up for the promotions?
At the top on the page menu, you will see the word Newsletter, Just click on it and you can sign up for Abby Fashions newsletter. You will receive series of promotional information like free shipping on any order when they are available. You will also be the first to know about our upcoming and any future promotions.
How do I purchase a suit that I see online?
AbbyFashions.net is set up with PayPal Shopping Cart. To purchase a suit you see online, simply enter the size and color you wish to purchase then click “Add to Cart”. This will add your selection to the PayPal Shopping Cart.
Click continue shopping if you wish to add more items. After you have selected all of the suits you wish to purchase, click “Checkout” on the shopping cart, enter your zip code to add shipping cost and choose your payment option.
How do I get your CLEARANCE items?
Our Clearance-at-Abbyfashions page has our special deals at rock bottom prices. Here you will see rock bottom mens leisure suits, hat prices and ladies’ promotional items sold out as quickly as we post them. If you see any item you like on any of this page, place your order immediately.
Do you have gift cards?
No, we no longer have gift card or gift certificate. We will update this page when it is available.
What Does the term “True to Size” means?
True-to-size means the designer cut their suits according to the US standard size. Sizes are really what the designer calls it, they are neither a big fit nor a small fit. They are perfect fit according to their size chart.
Furthermore, it is important to know how some designers cut. Montique clothing cuts their mens walking suits as FULL cut and they are tailored towards tall men because on their New York designs. Some women designers like Ben Marc cut one size bigger. In most cases U.S size should fit. For example, if your measurement falls in U.S.A size 8, then size 8 should fit you. Click Here for Women Size Chart or Click Here for Men Size Chart.
Do you ship internationally?
Yes, we ship international orders. Please note that some countries charge additional fees and taxes before you can receive your items.
We recommend you check your country’s import rules and regulations before placing your order. Some country charge additional import duties.
We will send you the total shipping cost through email once we receive your order. We will send invoice for the shipping cost and ship your order once you pay the invoice.
Also, note that we do not exchange international orders due to shipping costs. You can however send items back for a refund – this is the product value. We cannot refund shipping which is already paid to the shipper.
Please read our shipping information online.
When are orders shipped?
We ship most orders within two business days. Some orders may take up to 5 business days for processing before they are shipped. Click here for our shipping information.
We do not do rush order or overnight shipping.
Can you deliver an order the next day?
No, we do not do overnight delivery. Please allow 2-5 business days for delivery.
If you would like to know more about our company, you can send us an email at: firstname.lastname@example.org
Note: Overnight delivery is not available.
How do I know if my order has been shipped?
We send your tracking information through PayPal as soon as we create the label. Please check your spam box if you do not receive the tracking number.
Lastly, you can call us at 952-220-2653 to talk to one of our representative.
What types of payments do you accept?
We use PayPal for our processing. We accept PayPal and major credit card like Visa, MasterCard, Discover, and American Express. Click here to open free PayPal account, you can pay with personal checks. You can receive 6 months defer payment offer from PayPal.
Do you have Layaways?
Our layaway is through PayPal. Click Here To Sign Up for FREE PayPal account. Click on Bill Me Later during your check out process.
What if I get the outfit and it does not fit or if I am not satisfied with my order?
Simply return it and exchange it for the right size, color, or a different item. Kindly note that exchange is one time. See our return/exchange policy for details.
What can I do if something is wrong with my order?
Read about our return information here.
How do I make a return?
Please read our return policy first; then fill the form on our contact us page to connect via email. We will send you an email on how to send the items back for an exchange or a refund back to your card.
What is the return policy?
Return policy at AbbyFashions is that any items purchased within the US are eligible for a refund, exchange or for store credit. You can return any international items for a refund or store credit but not exchange due to shipping cost. Shipping cost are not refundable for both local and international orders.
Returned merchandise must be in new condition, not worn or altered with all the original tags still attached. We offer One Time Exchange Only.
Please read full return policy online.
How long does it take to process a refund?
We process your refund within two days we receive the items back in our warehouse. Please allow additional 2 to 3 days for the refund to show up on your card.
The time it takes to show up on your card varies based on bank and credit card company.
What is the policy for late / non-delivery of items ordered online?
We send tracking numbers through email to our customers through PayPal once we ship their orders. You are required to track your order and know when you will get it and make arrangement to receive your package from the shipper. We are not responsible for orders once they are shipped.
Please contact us to request Signature Required to make sure you sign for your package. We add Signature Required to your order for free based on request if you know that you live in an area that your package might be stolen. Furthermore, $50 insurance comes with most of the USPS packages, but it requires a lot of processes and possible multiple visits from your end to the post office.
Please make sure you track your orders. You can also call us to track your order / shipment.
Can I visit your local store?
We are online business only. All our products are available on our website. Click here to view Abby Fashions Store and see our products that are available for immediate shipment.
How do I get a catalog?
We do not have a physical catalog available. All our products are available on our website. Click here to view Abby Fashions Store and see our products that are available for immediate shipment.
How can I track the status of my order?
After your order is shipped, you will automatically receive an email from AbbyFashions with your tracking number. Go to courier’s website (UPS, USPS, FedEx) and use your tracking number to check your order.
How can you offer prices lower than retail stores?
We deal directly with manufacturers and negotiate factory direct pricing. We are internet-based company which helps to reduce a lot of overheads. Low overheads mean fantastic, reduced prices for you.
Read more about Abby Fashions here.
Can I speak to a sales representative by phone?
Yes, Pease Call: (952) 220-2653. You can also contact us at Abby Fashions by sending an email about what you need. One of our representatives will give you a call.
If you would like to know more about our company, you can send us an email at: email@example.com or Call: (952) 220-2653.