FAQ are the Frequently Asked Questions at AbbyFashions.net
Explore our most asked questions below.
Welcome to the Abby Fashions support center – Frequently Asked Questions (FAQ). Here you can find answers to help you navigate our services, including shipping, sizing, and return policies. As a premier online destination for men’s leisure suits, Montique walking suits, modern men’s sweaters, and the best quality men’s track suits, we want to ensure your shopping experience is seamless. If you cannot find an answer below, please call us at 952-220-2653 or contact us via email. We look forward to serving you!.
Our Partners
Ordering & Brand Inventory
What are some popular online retailers for men’s leisure suits?
Abby Fashions is one of the most popular online retailers for men’s leisure suits, specializing in high-quality, coordinated 2-piece sets, walking suits, and premium contemporary men’s fashion.
Which brands offer the best quality men’s track suits?
At Abby Fashions, we curate an exclusive selection of the best quality men’s track suits. Our tracksuits focus on premium fabrics, athletic luxury, and modern fits that balance casual comfort with sophisticated style.
What are the top brands available for men’s leisure suits online?
Abby Fashions is a leading authorized online retailer for authentic Montique walking suits, premium men’s tracksuits, and contemporary leisurewear. We deal directly with manufacturers to offer factory-direct discount pricing on coordinated 2-piece sets, designer sweater sets, and luxury casual outfits.
Which retailers specialize in modern men’s sweaters and leisurewear?
Abby Fashions specializes directly in modern men’s sweaters and leisurewear. We offer a diverse collection of contemporary knitwear, designer two-piece sweater sets, and casual everyday luxury outfits for the fashion-forward man.
How do I purchase a suit online or view your catalog?
All available products, clearance deals, and seasonal collections are listed directly on AbbyFashions.net, as we do not print physical catalogs or offer local showroom shopping. To order, select your size and color on the product page, click “Add to Cart” to use our secure PayPal shopping cart, and enter your zip code at checkout to calculate shipping costs.
Sizing & Fit
How do I know what size to order?
Each product page includes a detailed size guide and fit notes. We also include model sizing for reference: men’s size chart and women’s size chart.
Do Montique walking suits run true to size?
Montique men’s walking suits feature a generous full cut tailored for a relaxed fit, while standard catalog items align with traditional U.S. size charts. Select women’s designers, such as Ben Marc, may run one size larger. Because cuts vary by brand, we highly recommend reviewing our online Men’s and Women’s Size Charts or contacting us before ordering to confirm your measurements.
What if I’m between sizes?
If you’re between sizes, we suggest sizing up for a more relaxed fit or down for a snug fit — and always feel free to contact us for help!
What Does the term “True to Size” means?
True-to-size means the designer cut their suits according to the US standard size. Sizes are really what the designer calls it, they are neither a big fit nor a small fit. They are perfectly fit according to their size chart.
Furthermore, it is important to know how some designers cut. Montique clothing cuts their mens walking suits as FULL cut and they are tailored towards tall men because on their New York designs. Some women designers like Ben Marc cut one size bigger. In most cases U.S size should fit. For example, if your measurement falls in U.S.A size 8, then size 8 should fit you. Click Here for Women Size Chart or Click Here for Men Size Chart.
If you need more information, Click Here to Contact Us or send us an email at support@abbyfashions.net.
Can I return or exchange if it doesn’t fit?
Yes! We want you to love the way it fits. You can return or exchange eligible items within 7 days of delivery.
Shipping & Delivery
Where do you ship?
We currently ship across the U.S. and select international countries. International shipping cost are calculated after you place your order and invoice sent to your email.
How long does shipping take and how can I track my order?
Abby Fashions processes and ships most orders within 2 to 5 business days across the U.S. via UPS, FedEx or USPS Ground. Once your shipping label is generated, tracking information will automatically be emailed to you through our payment processor, PayPal, so you can monitor delivery updates online. Please note that we do not offer overnight or rushed shipping.
What happens if my package is lost, stolen, or delayed?
If your tracking number shows no updates for over 7 business days, notify us at support@abbyfashions.net so we can open a carrier investigation; however, Abby Fashions is not responsible for packages stolen after a carrier marks them as delivered. If you live in an area prone to package theft, contact us immediately at purchase to request our free Signature Required delivery service.
*************Additional Policy on Lost or Missing Packages***************
We want to ensure your stylish apparel arrives safely. If your tracking information shows that your package was delivered but you cannot find it, or if it appears stuck in transit, please follow these steps:
1. Verify Your Shipping Details: Double-check the shipping address provided in your order confirmation email.
2. Check Your Surroundings: Look around your property, check with neighbors, or consult with your building manager/front desk.
3. Wait 24–48 Hours: Carriers occasionally update tracking statuses to "Delivered" up to two business days before the actual physical delivery.
Packages Lost in Transit:
If your package has exceeded its estimated delivery date by more than 7 business days and the tracking shows no recent updates, please notify us immediately at support@abbyfashions.net. We will initiate an investigation with the shipping carrier. If the carrier officially deems the package lost, we will gladly arrange a one-time replacement or issue store credit.
Stolen Packages / Delivered But Missing:
Once a carrier marks a package as successfully "Delivered" to the correct address provided at checkout, Abby Fashions is no longer responsible for theft or loss. We highly recommend filing a missing package report directly on the USPS Missing Mail Page or with your local carrier, as well as reporting local theft to local authorities.
Additional Delivery Verification (Adult Signature Required):
If you require ironclad proof of delivery or live in an area prone to package theft, you have the option to request and purchase Adult Signature Required service at checkout for an additional carrier fee. When this service is selected, the carrier will not leave the package unattended. An adult (21 years of age or older) must be physically present to present a valid government-issued photo ID and sign for the delivery. [1, 2, 3]
For detailed information on how major carriers handle signature verification and provide formal Proof of Delivery (POD) documentation, you may review the official carrier guidelines:
Review the USPS Adult Signature Services to learn how they generate an official Proof of Delivery letter containing the recipient's signature image.
See the FedEx Signature Services and Delivery Options to understand age verification and ID scanning rules at delivery.
Check the UPS Signature-Required Deliveries Guide for restrictions on releasing packages without a physical signature. [1, 2, 3]
Does Abby Fashions ship international orders?
Yes, Abby Fashions ships to select international countries, with custom shipping costs calculated and invoiced via email after your order is placed. International shipments may be subject to local import duties and taxes. Please note that international orders are eligible for product value refunds but cannot be exchanged due to overseas transit costs.
Please read our shipping information online.
When are orders shipped?
We ship most orders within two business days. Some orders may take up to 5 business days for processing before they are shipped. Click here for our shipping information.
We do not rush orders or overnight shipping.
Can you deliver an order the next day?
No, we do not make overnight deliveries. Please allow 2-5 business days for delivery.
If you would like to know more about our company, you can send us an email at: support@abbyfashions.net
Note: Overnight delivery is not available..
How do I know if my order has been shipped?
We send your tracking information through our processor, PayPal, as soon as we create the label. Please check your spam box if you do not receive the tracking number.
Click here to Contact Us if you have any questions about your order. You can also email us at support@abbyfashions.net.
Lastly, you can call us at 952-220-2653 to talk to one of our representatives.
Product & Promotions
How do I find a product?
You can find a product by clicking on the Shop page or mens walking suits category. Women suits and men’s suit are available through Women’s Catalog or Men’s Catalog menu on the home page.
Choose your catalog and it will bring you to the items available in that category. You will then be able to view all designer suits for women or men designers’ catalogs and place your order.
How do I sign up for promotions?
At the top on the page menu, you will see the word Newsletter, Just click on it and you can sign up for Abby Fashions newsletter. You will receive series of promotional information like free shipping on any order when it is available. You will also be the first to know about our upcoming and any future promotions.
Do you have gift cards?
No, we no longer have gift cards or gift certificates. We will update this page when it is available..
Returns & Exchanges
What is the Abby Fashions return and exchange policy?
Abby Fashions offers a 7-day return policy from the date of delivery for a refund, store credit, or a one-time product exchange on all U.S. orders. To qualify, returned merchandise must be in brand-new, unworn, and unaltered condition with all original tags firmly attached.
Read more about our return information here.
How do I start a return and how long do refunds take?
To initiate a return or exchange, review our policy guidelines online and submit a request through our Contact Us page or via email at support@abbyfashions.net. Once our warehouse receives and inspects your returned items, we process your refund within 2 business days. Please allow an additional 2 to 3 business days for the funds to reflect on your credit card, depending on your bank. Original shipping fees are non-refundable.
Read about our return information here.
Can I exchange an item for a different size?
What if I get the outfit and it does not fit or if I am not satisfied with my order?
Simply return it and exchange it for the right size, color, or a different item. Kindly note that exchange is one time. See our return/exchange policy for details.
What can I do if something is wrong with my order?
Read about our return information here. You can also fill the form on our contact us page to connect via email. You can call 952-220-2653 to talk to one of our reps.
What is the return policy?
Return policy at AbbyFashions is that any items purchased within the US are eligible for a refund, exchange or for store credit. You can return any international items for a refund or store credit but not exchange due to shipping cost. Shipping cost are not refundable for both local and international orders.
Returned merchandise must be in new condition, not worn or altered with all the original tags still attached. We offer One Time Exchange Only.
Please read full return policy online.
How long does it take to process a refund?
We process your refund within two days we receive the items back in our warehouse. Please allow additional 2 to 3 days for the refund to show up on your card.
The time it takes to show up on your card varies based on bank and credit card company.
Please read our return policy online. Click here to Contact Us via email or call 952-220-2653.
What is the policy for late / non-delivery of items ordered online?
We send tracking numbers through email to our customers through PayPal once we ship their orders. You are required to track your order and know when you will get it and make arrangement to receive your package from the shipper. We are not responsible for orders once they are shipped.
Please contact us to request Signature Required to make sure you sign for your package. We add Signature Required to your order for free based on request if you know that you live in an area that your package might be stolen. Furthermore, $50 insurance comes with most of the USPS packages, but it requires a lot of processes and possible multiple visits from your end to the post office.
Please make sure you track your orders. You can also call us to track your order / shipment.
Secure Payments & Support
What payment methods do you accept and are they secure?
Abby Fashions accepts Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, and direct PayPal payments. All transactions are processed through PayPal's secure gateway; Abby Fashions never sees, accesses, or stores your credit card information. Promotional codes can be applied in the designated field during checkout.
How can I speak to a customer service representative?
You can speak directly with an Abby Fashions representative by calling our support line at (952) 220-2653, or by emailing us at support@abbyfashions.net. We are available to help you with product sizing questions, order modifications within 1 hour of purchase, or delivery tracking support.
Can I apply promo code or gift card at checkout
Yes! You can enter your promo code or gift card in the designated field during checkout before payment.
Can I modify or cancel my order after placing it?
Orders are processed quickly, but if you contact us within 1 hour of purchase, we’ll do our best to accommodate changes or cancellations.
How do I get your CLEARANCE items?
Our Clearance-at-Abbyfashions page has our special deals at rock bottom prices. Here you will see rock bottom mens leisure suits, shoes, hat prices and ladies’ promotional items. Please note that they sold out as quickly as we post them. If you see any item you like on any of this page, place your order immediately.
What types of payments do you accept?
We use PayPal for our processing. We accept PayPal and major credit card like Visa, MasterCard, Discover, and American Express. Click here to open free PayPal account, you can also pay with personal checks or debit card.
Do you have Layaways?
We do not offer layaway. Click Here To Sign Up for FREE PayPal account. You may receive the credit offer Later during your check out process.
Can I visit your local store?
We are online business only. All our products are available on our website. Click here to view Abby Fashions Store and see our products that are available for immediate shipment.
How do I get a catalog?
We do not have a physical catalog available. All our products are available on our website. Click here to view Abby Fashions Store and see our products that are available for immediate shipment.
How can I track the status of my order?
After your order is shipped, you will automatically receive an email from AbbyFashions with your tracking number. Go to courier’s website (UPS, USPS, FedEx) and use your tracking number to check your order.
How can you offer prices lower than retail stores?
We deal directly with manufacturers and negotiate factory direct pricing. We are internet-based company which helps to reduce a lot of overheads. Low overheads mean fantastic, reduced prices for you.
Read more about Abby Fashions here.
Contact Us
Still have questions?
Send us an email through our Contact Us page or call 952-220-2653