FAQ are the Frequently Asked Questions at AbbyFashions.net
Explore our most asked questions below.
Welcome to Abby Fashions support center – Frequently Asked Questions – FAQ. Here you can find the most frequently asked questions that can help you with the services we provide. This includes return and exchange policies as well as other questions our customers ask us often. If you cannot find an answer below in the faq list, please call us at 952-220-2653. You can also contact us through email. We look forward to serving you.
Our Partners
Product & Promotions
Whow do I find a product?
You can find a product by clicking on the Shop page or mens walking suits category. Women suits and men’s suit are available through Women’s Catalog or Men’s Catalog menu on the home page.
Choose your catalog and it will bring you to the items available in that category. You will then be able to view all designer suits for women or men designers’ catalogs and place your order.
How do I sign up for promotions?
At the top on the page menu, you will see the word Newsletter, Just click on it and you can sign up for Abby Fashions newsletter. You will receive series of promotional information like free shipping on any order when it is available. You will also be the first to know about our upcoming and any future promotions.
Do you have gift cards?
No, we no longer have gift cards or gift certificates. We will update this page when it is available..
Returns & Exchanges
What is your return policy?
Read about our return information here.
How do I start a return or exchange?
Read about our return information here.
Can I exchange an item for a different size?
What if I get the outfit and it does not fit or if I am not satisfied with my order?
Simply return it and exchange it for the right size, color, or a different item. Kindly note that exchange is one time. See our return/exchange policy for details.
What can I do if something is wrong with my order?
Read about our return information here. You can also fill the form on our contact us page to connect via email. You can call 952-220-2653 to talk to one of our reps.
How do I make a return?
Please read our return policy first; then fill the form on our contact us page to connect via email. We will send you an email on how to send the items back for an exchange or a refund back to your card.
What is the return policy?
Return policy at AbbyFashions is that any items purchased within the US are eligible for a refund, exchange or for store credit. You can return any international items for a refund or store credit but not exchange due to shipping cost. Shipping cost are not refundable for both local and international orders.
Returned merchandise must be in new condition, not worn or altered with all the original tags still attached. We offer One Time Exchange Only.
Please read full return policy online.
How long does it take to process a refund?
We process your refund within two days we receive the items back in our warehouse. Please allow additional 2 to 3 days for the refund to show up on your card.
The time it takes to show up on your card varies based on bank and credit card company.
Please read our return policy online. Click here to Contact Us via email or call 952-220-2653.
What is the policy for late / non-delivery of items ordered online?
We send tracking numbers through email to our customers through PayPal once we ship their orders. You are required to track your order and know when you will get it and make arrangement to receive your package from the shipper. We are not responsible for orders once they are shipped.
Please contact us to request Signature Required to make sure you sign for your package. We add Signature Required to your order for free based on request if you know that you live in an area that your package might be stolen. Furthermore, $50 insurance comes with most of the USPS packages, but it requires a lot of processes and possible multiple visits from your end to the post office.
Please make sure you track your orders. You can also call us to track your order / shipment.
Ordering & Payment
What payment methods do you accept?
We accept Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Prepaid Visa & Mastercard gift cards.
Can I apply promo code or gift card at checkout
Yes! You can enter your promo code or gift card in the designated field during checkout before payment.
Can I modify or cancel my order after placing it?
Orders are processed quickly, but if you contact us within 1 hour of purchase, we’ll do our best to accommodate changes or cancellations.
How do I purchase a suit that I see online?
AbbyFashions.net is set up with PayPal Shopping Cart. To purchase a suit you see online, simply enter the size and color you wish to purchase then click “Add to Cart”. This will add your selection to the PayPal Shopping Cart.
Click continue shopping if you wish to add more items. After you have selected all of the suits you wish to purchase, click “Checkout” on the shopping cart, enter your zip code to add shipping cost and choose your payment option.
How do I get your CLEARANCE items?
Our Clearance-at-Abbyfashions page has our special deals at rock bottom prices. Here you will see rock bottom mens leisure suits, shoes, hat prices and ladies’ promotional items. Please note that they sold out as quickly as we post them. If you see any item you like on any of this page, place your order immediately.
What types of payments do you accept?
We use PayPal for our processing. We accept PayPal and major credit card like Visa, MasterCard, Discover, and American Express. Click here to open free PayPal account, you can also pay with personal checks or debit card.
Do you have Layaways?
We do not offer layaway. Click Here To Sign Up for FREE PayPal account. You may receive the credit offer Later during your check out process.
Can I visit your local store?
We are online business only. All our products are available on our website. Click here to view Abby Fashions Store and see our products that are available for immediate shipment.
How do I get a catalog?
We do not have a physical catalog available. All our products are available on our website. Click here to view Abby Fashions Store and see our products that are available for immediate shipment.
How can I track the status of my order?
After your order is shipped, you will automatically receive an email from AbbyFashions with your tracking number. Go to courier’s website (UPS, USPS, FedEx) and use your tracking number to check your order.
How can you offer prices lower than retail stores?
We deal directly with manufacturers and negotiate factory direct pricing. We are internet-based company which helps to reduce a lot of overheads. Low overheads mean fantastic, reduced prices for you.
Read more about Abby Fashions here.
Can I speak to a sales representative by phone?
Yes, Pease Call: (952) 220-2653. You can also contact us at Abby Fashions by sending an email about what you need. One of our representatives will give you a call.
If you would like to know more about our company, you can send us an email at: support@abbyfashions.net or Call: (952) 220-2653.
Shipping & Delivery
Where do you ship?
We currently ship across the U.S. and select international countries. International shipping cost are calculated after you place your order and invoice sent to your email.
How can I track my order?
You will receive a tracking link via email once your order ships. You can also track your order anytime through your AbbyFashions account.
What if my package is lost or delayed?
If your tracking has not updated in 5 days or your package is missing, reach out to our Support Team through phone (952) 220-2653 or contact us online and we will help resolve it ASAP.
Do you ship internationally?
Yes, we ship international orders. Please note that some countries charge additional fees and taxes before you can receive your items.
We recommend you check your country’s import rules and regulations before placing your order. Some countries charge additional import duties.
We will send you the total shipping cost by email once we receive your order. We will send invoice for the shipping cost and ship your order once you pay the invoice.
Also, note that we do not exchange international orders due to shipping costs. You can however send items back for a refund – this is the product value. We cannot refund shipping which is already paid to the shipper.
Please read our shipping information online.
When are orders shipped?
We ship most orders within two business days. Some orders may take up to 5 business days for processing before they are shipped. Click here for our shipping information.
We do not rush orders or overnight shipping.
Can you deliver an order the next day?
No, we do not make overnight deliveries. Please allow 2-5 business days for delivery.
If you would like to know more about our company, you can send us an email at: support@abbyfashions.net
Note: Overnight delivery is not available..
How do I know if my order has been shipped?
We send your tracking information through our processor, PayPal, as soon as we create the label. Please check your spam box if you do not receive the tracking number.
Click here to Contact Us if you have any questions about your order. You can also email us at support@abbyfashions.net.
Lastly, you can call us at 952-220-2653 to talk to one of our representatives.
Sizing & Fit
How do I know what size to order?
Each product page includes a detailed size guide and fit notes. We also include model sizing for reference: men’s size chart and women’s size chart.
Do your clothes run true to size?
Most of our pieces run true to size, but we recommend checking individual product descriptions for specific fit guidance.
What if I’m between sizes?
If you’re between sizes, we suggest sizing up for a more relaxed fit or down for a snug fit — and always feel free to contact us for help!
What Does the term “True to Size” means?
True-to-size means the designer cut their suits according to the US standard size. Sizes are really what the designer calls it, they are neither a big fit nor a small fit. They are perfectly fit according to their size chart.
Furthermore, it is important to know how some designers cut. Montique clothing cuts their mens walking suits as FULL cut and they are tailored towards tall men because on their New York designs. Some women designers like Ben Marc cut one size bigger. In most cases U.S size should fit. For example, if your measurement falls in U.S.A size 8, then size 8 should fit you. Click Here for Women Size Chart or Click Here for Men Size Chart.
If you need more information, Click Here to Contact Us or send us an email at support@abbyfashions.net.
Can I return or exchange if it doesn’t fit?
Yes! We want you to love the way it fits. You can return or exchange eligible items within 7 days of delivery.
Contact Us
Still have questions?
Send us an email through our Contact Us page or call 952-220-2653