Return Policy at Abby Fashions
Any items purchased within the US are eligible for a refund, exchange or store credit. You can return any international items for a refund or store credit. Shipping cost are not refundable.
Returned merchandise must be in new condition, not worn or altered with all of the original tags still attached – One Time Exchange Only.
EXCHANGE
Exchange orders are shipped to you free of charge within United States of America (excluding the cost of rush service), however, we do not cover return shipping costs.
If you wish to exchange any items for any reason, you must contact us within 7 days of receipt of the goods. Items can be exchanged for other Items of equal or lesser value at no cost to you. You may exchange it one time only.
Please DO NOT send back any items without contacting us first. Doing so will delay the exchange process.
No exchanges after 10 days on any apparel item.
We offer additional seven days Return Extension for orders purchased during the Holiday Season (December 18 to 31).
Please read out frequently asked questions on our faq page.
REFUNDS
We refund the full amount you paid. If you request to expedite your shipment, we cannot refund the expedited shipment cost.
If you wish to return any items for any reason, you must contact us within 5 days of receipt of the goods.
Please DO NOT send back any items without contacting us first. Doing so will delay the return process, or you may become ineligible for the return altogether.
In order to be eligible for a return, all items must be in original, unworn condition with all of the original tags still attached.
Items can be exchanged for other Items of equal or lesser value at no cost to you. Read our shipping information page to learn more
Once your return has been authorized and processed, please allow one billing cycle on your credit card to see the credit.
*** Special Note to International Customers ***
If you don’t have PayPal account, it may take up to 30 days before PayPal credits your Credit Card account. This is because in some countries, PayPal refunds through batches on certain days.
If you would like to know more about our company, you can send us an email at: support@abbyfashions.net.